XLOV Video Call Event : I ONE

 📦 Bulk Purchase Information

If you are participating in the XLOV video call event and wish to purchase more than 10 albums, please click the URL below!

👉 Go to the Bulk Purchase Page

🎉 Event Introduction

KPOP's First Genderless Group XLOV: LiNC Video Call Event to Celebrate the Release of I ONE
This is a 1:1 VIDEO CALL EVENT for winners among album purchasers.
Among the winners, we will give away a LiNC special photocard through a raffle.

🗓️ Event Date

2025.7.24(Thu) 15:00 (KST)

⏰ Sales Schedule

2025.7.11(Fri)~2025.7.13(Sun) 23:59 (KST)

🎁 Prize Information

The following special offers will be provided to the 15 video call winners.

• 15 winners: 1 signed Polaroid by a member (member cannot be selected, random delivery)
• SPECIAL 1 winner: 1 LiNC special member full-shot Polaroid

⏰ VIDEO CALL WINNER ANNOUNCEMENT

Tuesday, July 15, 2025: Individual emails sent to winners

📱 VIDEO CALL GUIDE

• It will be held in the LiNC APP event room.
• A video call of 1 minute and 30 seconds will be held with each member for each winner.
• Please make sure to set your nickname to the name you want the artist to call you. Please confirm your nickname before the sales deadline.
• The email notifying the winners (including the entry code) will be sent on Tuesday, July 15th .
• You can enter the event room by entering the individually assigned 'entry code' .
• Entry to the event room is possible from the time you receive the code email, so please wait in advance to ensure smooth progress.

[Note]

• Please download the LiNC APP and sign up. (If you are already registered with LiNC ( www.linc.fan ), you do not need to sign up.)
• Download the app 👉 iOS , Android
• Actual waiting order or start time may be adjusted depending on progress.
• If you do not enter on time, you may have difficulty proceeding.
• For non-responders, we will attempt to call you three times. If there is no response after all three attempts, the video call will be canceled. In this case, no refund will be given.
• Please check your network environment.
• Please enter after allowing both the camera and microphone in settings.
• If you do not receive a call from the artist, please close and reopen the app while remaining logged in.
• Announcements and progress order will be announced in the event room.
• Chat room messages can be translated. 
• Albums will be shipped after the event ends. (Please note that it may take 3–4 weeks or longer for delivery.)
• Products purchased during the event application period cannot be canceled or refunded after the event closes.
• This is an event-only product and cannot be shipped together with other products.
• An unboxing video is required when requesting support for missing or defective items.
• Please note that requests without an unboxing video may not be accepted.
• For accurate assistance, please include your order number when making an inquiry.

ℹ️ Event Inquiry and Refund Request

[Things to note when applying]